15 Real AI Agent Examples (and the Template to Build Each One)
Not hypotheticals — 15 AI agents that do real work, grouped by department, each backed by a public case study where one exists and a one-click template you can run in the browser. This is the catalog to steal from.
Most “AI agent examples” lists are a wall of ideas you can't actually run. This one is the opposite. Every example below is a pattern that real companies have shipped, and every one maps to a template you can open and run in the browser in a couple of clicks — no setup, no API keys to wrangle. Think of it as a catalog to steal from: find the agent closest to your problem, run the template, then bend it to your data.
Here's the thing that makes a list like this possible at all: under the surface, these 15 agents are almost the same program. They differ in their prompt, their tools, and the documents they can read — not in their fundamental shape.
Swap the tools, the knowledge, and the prompt, and the same five pieces become 15 different agents. That's the whole trick.
Browse the full set by department first, then read the details underneath — each example names the company shipping that pattern (where it's public) and links the template that builds it.
Every example below maps to a one-click template you can run — pick a category.
Customer-facing agents
This is where agents have earned the most public receipts. Klarna's OpenAI-powered assistant handled two-thirds of its customer-service chats in its first month — work the company equated to roughly 700 full-time agents. Bank of America's Erica has passed two billion customer interactions. The pattern is the same one you can run below: a bounded, grounded assistant with clear escalation.
- 1. Product support assistant — answers customer questions from your own docs and cites its sources, so it can't invent a refund policy. Build it: Product Support Assistant template.
- 2. Support ticket triage — reads an incoming complaint and outputs category, priority, and sentiment, then routes it — the unglamorous automation that actually saves a support team. Build it: Support Ticket Triage template.
- 3. Sales outreach drafter — researches a prospect and drafts a tailored first email instead of a mail-merge blast. Build it: Sales Outreach Drafter template.
Research & knowledge agents
The archetype here is Morgan Stanley's advisor assistant, which lets financial advisors query around 100,000 internal research documents in plain language. And JPMorgan's COIN reads commercial-loan contracts and was reported to reclaim on the order of 360,000 hours of manual review a year. Both are the same move: point a grounded agent at a corpus nobody has time to read.
- 4. Research Q&A over a document corpus — ask questions and get answers grounded in your papers or knowledge base, with citations. Build it: Research Q&A on AI Papers template.
- 5. Long-context document analyst — feed it a 100-page contract or report and have it extract the clauses, risks, and numbers that matter. Build it: Long-Context Document Analyst template.
- 6. Graph-RAG explorer — answers relationship questions (“which vendors touch which systems?”) that a flat vector store simply can't. Build it: Graph RAG Explorer template.
Engineering agents
Coding is the domain where autonomous agents have advanced fastest — it's the whole premise of tools like GitHub Copilot and Cognition's Devin, and the reason benchmarks like SWE-bench (agents fixing real GitHub issues in sandboxed repos) became an industry yardstick. You don't need a full autonomous engineer to get value, though; the highest-ROI coding agents are narrow.
- 7. Code review assistant — finds bugs, explains why they're bugs, and rewrites the code with comments. Build it: Code Review Assistant template.
- 8. Python traceback fixer — paste a stack trace, get the root cause and a patch. Build it: Python Traceback Fixer template.
- 9. GitHub repo explainer — scrapes an unfamiliar repository and explains how the pieces fit together before you touch it. Build it: GitHub Repo Explainer template.
Data & operations agents
The least glamorous category and often the highest ROI: turning messy, unstructured input into clean, structured records. The same document-understanding capability behind JPMorgan's COIN is what powers a humble invoice parser — and Morgan Stanley's meeting-notes tool (Debrief) is the same idea pointed at call transcripts.
- 10. Invoice parser — turns a messy invoice into a validated, typed JSON record you can trust downstream. Build it: Invoice Parser template.
- 11. CRM data cleanser — normalizes names, dedupes records, and fixes fields across a whole export. Build it: CRM Data Cleanser template.
- 12. Meeting action-item extractor — turns a raw transcript into owned, dated action items. Build it: Meeting Action-Item Extractor template.
Content & marketing agents
The category with the lowest barrier to a useful first agent. These don't need tools or a knowledge base to be valuable — just a sharp prompt and consistent structure — which makes them the ideal place to build your first one.
- 13. SEO meta-tag generator — writes titles and meta descriptions tuned to a target keyword and length. Build it: SEO Meta-Tag Generator template.
- 14. Brand voice translator — rewrites any copy into your house style, consistently. Build it: Brand Voice Translator template.
- 15. Landing page roaster — critiques a page's copy and conversion logic, bluntly, before you ship it. Build it: Landing Page Roaster template.
These aren't toys — the receipts
It's worth grounding the whole list in the numbers the companies themselves have published, because the gap between “cute demo” and “this replaced a workflow” is exactly what these figures measure.
Each figure is as publicly reported by the company — sources are in the references.
Every one of these is bounded: a specific job, a specific corpus, a human owning the outcome. The agents that made the news aren't the most autonomous ones — they're the most scoped ones.
From example to your own agent
Running a template is step one. When you want to make one of these yours, the path is short: open the closest template, then customize it in the Agent Builder — swap in your knowledge base, your tools, your guardrails. Need several of these to work together (triage → research → draft)? Wire them on the visual swarm canvas. And when it's ready for the world, embed it on your own site as a chat widget or a task bot with one iframe.
Two things worth reading before you build in earnest. If you're not sure a use case even needs an agent, our feasibility framework will save you a wasted month. And if any of these should run autonomously — deciding their own steps rather than following a script — read Autonomous AI Agents: what they are and how to build one next, because autonomy is exactly where the failure modes start.
Don't build the most impressive agent on this list — build the one that removes a chore from your actual week. Open its template, run it on your data, and you'll learn more in an hour than in any amount of reading.
Further reading & references
- Klarna + OpenAI — AI customer-service assistant
- Morgan Stanley + OpenAI — advisor assistant
- Bank of America — Erica (Newsroom)
- JPMorgan Chase — Artificial Intelligence
- Mastercard — Newsroom (gen-AI fraud protection)
- Anthropic — How we built our multi-agent research system
- SWE-bench — agents fixing real GitHub issues
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